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Post by erishkegal on Jul 16, 2002 14:08:43 GMT 10
"........the guy who asked me how to connect his stand-alone fax machine (purchased elsewhere) to his computer (also purchased elswhere.) Being abnormally dedicated to the concept of Customer Service, I spent half an hour consulting service manuals for products we didn't carry, because the customer insisted that his wee thermal fax was "compatible." After confirming that there was no RS232IF upgrade available for his tiny fax, I asked him why he was so certain that he should be able to connect it to his computer-- perhaps the salesman that sold it to him led him astray? No: "Well, it's beige, and my computer is beige, so it should be compatible. It's false advertising if it's not." from here: boards.straightdope.com/sdmb/showthread.php?s=3fd0060fe2fe00f6e603cd37c8f01631&threadid=125615 |
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Post by dirtgirl on Jul 16, 2002 14:18:27 GMT 10
that's just so tragic! ;D
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Post by erishkegal on Jul 16, 2002 15:06:02 GMT 10
oh my god it gets worse!
"Summer. Block Island, a little tourist trap off the coast of Rhode Island. Not too long ago.
The island has huge breakwaters, made up of VW Beetle-sized rocks, that extend a quarter mile out into the ocean, protecting the little harbor. Enormous feats of engineering, which the waves batter day after day, spectacular testaments to human perserverance and the usefulness of really big cranes.
I was working at a restaurant that had a spectacular view of the harbor. A woman was sitting at a window, eating lunch, contemplating the view. I could only wonder what thoughts she was entertaining; was she musing on the vastness of the ocean, the imponderability of its depths, the futility and nobility of man's struggle to hold it back?
As it turns out, no. She turned to a nearby busboy, got his attention, and asked:
"Do the rocks in the breakwater go all the way down to the bottom?" "
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Post by fathershark on Jul 17, 2002 9:51:14 GMT 10
I've had a few roles in financial services call centres, and it wasn't rare for me to come across the lowest common denominator at least once a day. The best one was when an elderly lady asked me if the postal address I had just provided her with should be written on THE FRONT OF THE ENVELOPE...... I always vented by checking out: www.customerssuck.com |
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Post by Tiberius on Jul 17, 2002 13:59:47 GMT 10
I used to work in a music store so I had a lot of stupid customers. "Where are your DVDs?" they'd ask as I turn around to look at the wall of DVDs behind me.  Have a look at: actsofgord.com/He owns his own computer store and basically treats his customers with the same respect they show him.  There's some funny stories on it, like;
Don't Touch! It's Dangerous!
Once upon a time Gord had a friend named Mike. And this friend named Mike had been given a Gameshark. Only this GameShark was not a normal Gameshark, it was evil and possessed dark spirits within!
It had a curious gift. This particular GameShark would blow out the PlayStation motherboard micro-fuses rendering the expansion port inoperable.
At the time, no thought was given to harnessing this power for evil.
A few months later a customer had brought in a GameShark that did not work. Gord tested it, found it did not work and in fact blew our the micro-fuses like the Mike's GameShark did.
This time, an evil idea was born!
"I'll give you $5 for it."
"Uhm... sure."
Gord buys the GameShark.
Then Gord left it on the counter begging to be stolen! Far from the computer where Gord completed his transactions, and conveniently hidden from his sight by a flyer folder. Would-be thieves would count their lucky stars at how tempting this target was.
And finally a couple weeks later, it was stolen!
Gord was a happy Gord. Not only would it not work, but it would blow out the expansion port of any machine it was plugged into.
Over the next three weeks, Gord went from fixing no expansion ports for customers ever to more than ten during that time. Gord's retribution was at hand, and the GameShark was doing its job well. This exercise was very profitable for Gord. |
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Post by singingcirclesaway on Jul 18, 2002 2:24:27 GMT 10
well, in the same sort of sense, i once went into maccas, ordered large fries (only), and was then asked if i'd like fries with that. |
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Post by left on Jul 18, 2002 3:39:29 GMT 10
I don't know what to say besides.....
LOL
:joy::joy::joy::joy::joy::joy:
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Post by Muzzy Pepped on Jul 20, 2002 23:39:38 GMT 10
hahaha how funny do they look all together like that  |
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Post by left on Jul 21, 2002 16:22:24 GMT 10
Indeed :cheers::cheers::cheers: :blob::blob::blob::blob: :angel::angel::angel::angel: :hitting::hitting::hitting: How about that Muzz?  |
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Post by Muzzy Pepped on Jul 23, 2002 14:51:05 GMT 10
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